Shipping policy

Processing Time

Normal delivery within Europe usually takes 2-4 working days. Due to the impact of Coronavirus the current delivery might be delayed for a few days.

Same Day Shipping

Orders placed and paid before 12:00 pm between Monday and Friday will be dispatched on the same day. There is no shipment during the weekends and holidays. However it is possible that due to numerous orders some packages will be send out the next day instead of same day.

Shipping Costs

We charge a flat shipping rate depending on the country of delivery. The shipping rate also depends on the weight of the package. A package can weigh up to 30 kgs. within the flat shipping rate. We also offer free shipping for a minimum order value. See the table below for minimum order values eligible for free shipping.

Country
 Flat rate (without VAT) Free Shipping (without VAT)
Germany, France, Netherlands
 6,50€ over 100€
Denmark, Luxemburg, Monaco, Austria, Poland, Czechs, Belgium 10€ over 200€
Andorra, Italy (except for Azores), San Marino, Sweden, Spain (except for Canary Islands, Ceuta and Melilla), United Kingdom, Slovakia, Slovenia, Hungary, Vatican, Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Malta, Portugal (except Madeira), Romania, Cyprus, Latvia, Lithuania,  13€ over 200€
 Liechtenstein, Switzerland 15€ over 300€
Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Northern Mariana Islands, Montenegro, Norway, Moldova, Serbia, Ukraine, Russia, Iceland  20€ over 400€
Important Information for UK Customers:

As a result of Brexit, as of 1 January, 2021, for goods sold into the UK valued above 135 £, the importer will be responsible for paying the UK VAT. This can be paid by the importer via postponed VAT accounting or through the customs declaration. You can find more details on UK Government's VAT page.

Important Information for Non-EU Country Customers:

As the customs do not accept orders over 1000€ to be shipped together, we have to split the order. So, in case you want to order over 1000€, we kindly ask you to place in 2 orders, so that each order is under 1000€. By splitting the orders you can order as much as you want. Thank you for your understanding,

Promotions

Any discount vouchers apply only to the total cart value and not delivery cost.